Terms of service

Terms and Conditions

Last Updated: March 2026

Welcome to Security & Electronics. By accessing or purchasing from our online store, you agree to the following Terms and Conditions. Please read them carefully before using our website or placing an order.

1. Company Information

This website is operated by Security & Electronics.

Contact details:
📞 Phone / WhatsApp: 078 529 1610
📧 Email: info@securityelectronics.co.za

These Terms govern the use of our website and the purchase of products through our online store.

2. Acceptance of Terms

By accessing this website or placing an order, you confirm that you:

  • Are at least 18 years old

  • Accept these Terms and Conditions

  • Agree to comply with all applicable laws and regulations

If you do not agree with these Terms, please do not use our website.

3. Product Availability

Many of our products are not held in stock and are ordered from suppliers once payment has been received.

Therefore:

  • Availability is subject to supplier stock

  • Lead times may vary

  • We reserve the right to cancel orders if a product becomes unavailable

If an item becomes unavailable, customers will be notified and offered either:

  • A replacement product, or

  • A full refund

4. Pricing

All prices displayed on the website:

  • Are listed in South African Rand (ZAR)

  • May change without prior notice

  • May exclude delivery costs unless stated otherwise

While we strive for accuracy, errors may occur. If a pricing error is discovered after an order is placed, we reserve the right to cancel the order and issue a refund.

5. Orders and Payment

Orders are only confirmed once full payment has been received.

We reserve the right to:

  • Refuse or cancel any order

  • Cancel orders suspected of fraud

  • Cancel orders where pricing or product information is incorrect

Once an order has been placed with the supplier, it may not be cancelled.

6. Delivery

Delivery times depend on:

  • Supplier lead times

  • Courier services

  • Customer location

Estimated delivery times are not guaranteed.

Security & Electronics is not responsible for delays caused by:

  • Courier companies

  • Supplier delays

  • Customs or logistics issues

Risk for goods passes to the customer once the order has been delivered.

7. Returns and Warranty

All returns and warranty claims are subject to our Return & Refund Policy.

Most products sold by Security & Electronics include manufacturer warranties. Warranty claims are processed according to the manufacturer's terms.

Products may need to be returned for testing or inspection before approval of a warranty claim.

8. Installation and Product Use

Security and electronic equipment should be installed by qualified professionals.

Security & Electronics will not be held responsible for:

  • Incorrect installation

  • Damage caused by power surges

  • Damage caused by misuse or incorrect wiring

Improper installation may void manufacturer warranties.

9. Limitation of Liability

Security & Electronics shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or income

  • Security breaches due to incorrect product installation

  • Loss caused by misuse of equipment

Our liability is limited to the purchase value of the product.

10. Website Use

Users of this website agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack or disrupt the website

  • Copy product content or images without permission

All website content including logos, images, and text remains the property of Security & Electronics.

11. Privacy Policy

We respect customer privacy and comply with the Protection of Personal Information Act.

Customer information collected may include:

  • Name

  • Contact information

  • Delivery address

  • Payment details

This information is used only for:

  • Processing orders

  • Customer support

  • Delivery of products

Customer information will never be sold or shared with third parties, except where required to complete orders (such as couriers or payment providers).

12. Compliance with Consumer Law

These Terms operate in accordance with the Consumer Protection Act.

Nothing in these Terms is intended to limit any rights granted to consumers under South African law.

13. Changes to Terms

Security & Electronics reserves the right to update or modify these Terms at any time without prior notice.

Updated terms will be published on this page.

14. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of the South African courts.

15. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Security & Electronics
📞 078 529 1610
📧 info@securityelectronics.co.za